How To Fix 5C776 - The desired log lines were not found

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 776

• Message text: The desired log lines were not found

What causes this issue?

The system tried to find a line in the current log output of the PC
debugger that does not exist.

System Response

The log output remains unchanged.

How to fix this error?

Make sure that the desired lines exist:
Check the return at the end of the log. The processing was possibly
cancelled earlier because of an error.
Check the current processing plan.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C776 - The desired log lines were not found ?

  The SAP error message 5C776 ("The desired log lines were not found") typically occurs in the context of SAP systems when there is an issue with retrieving log entries, often related to the system's logging mechanism. This error can arise in various scenarios, such as during the execution of certain transactions or when trying to access logs for specific processes.
  Causes:
  
  Log Deletion: The logs you are trying to access may have been deleted or purged from the system.
  Incorrect Log Selection: The parameters used to filter or select the logs may not match any existing entries.
  Authorization Issues: The user may not have the necessary authorizations to view the logs.
  System Configuration: There may be configuration issues in the logging settings of the SAP system.
  Technical Issues: There could be underlying technical issues, such as database problems or inconsistencies in the log tables.
  
  Solutions:
  
  Check Log Retention Settings: Ensure that the log retention settings are configured correctly and that logs are not being deleted prematurely.
  Verify Selection Criteria: Double-check the selection criteria used to retrieve the logs. Make sure that the date range, user, and other filters are set correctly.
  User Authorizations: Confirm that the user has the necessary authorizations to access the logs. You may need to consult with your SAP security team.
  Review System Configuration: Check the configuration settings related to logging in the SAP system. This may involve looking at transaction codes like SLG1 (Application Log) or other relevant logging transactions.
  Database Consistency Check: If you suspect a technical issue, perform a consistency check on the database tables related to logging. You may need to involve your Basis team for this.
  Consult SAP Notes: Look for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with transaction codes like SLG1 (Application Log) and SLG2 (Display Application Log) for managing logs.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurred.
  Documentation: Review SAP documentation related to logging and error handling for more insights into managing logs effectively.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the error message 5C776 in your SAP system.