How To Fix 5C432 - No record found for infotype &1 on key date &2

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 432

• Message text: No record found for infotype &1 on key date &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C432 - No record found for infotype &1 on key date &2 ?

  The SAP error message 5C432 ("No record found for infotype &1 on key date &2") typically occurs when the system is unable to find a record for a specific infotype on the specified key date. This can happen in various contexts, such as when trying to access employee data, payroll information, or other HR-related data.
  Cause:
  
  
  Missing Data: The most common cause is that there is no record for the specified infotype for the employee on the given key date. This could be due to:
  
  The infotype not being maintained for that employee.
  The record being deleted or not yet created.
  The key date being outside the validity period of the infotype record.
  
  
  
  Incorrect Key Date: The key date provided may not correspond to a date when the infotype was valid or maintained.
  
  
  Authorization Issues: In some cases, the user may not have the necessary authorizations to view the infotype data.
  
  
  Configuration Issues: There may be configuration issues in the system that prevent the infotype from being accessed correctly.
  
  
  Solution:
  
  
  Check Infotype Records: 
  
  Use transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if the infotype exists for the employee on the specified key date.
  Ensure that the infotype is correctly maintained and that there are no gaps in the data.
  
  
  
  Verify Key Date: 
  
  Ensure that the key date you are using is correct and falls within the validity period of the infotype record.
  
  
  
  Review Authorizations: 
  
  Check if the user has the necessary authorizations to access the infotype data. This can be done by reviewing the user's roles and authorizations.
  
  
  
  Consult with HR or IT: 
  
  If you suspect that the issue is related to configuration or data integrity, consult with your HR department or IT support team to investigate further.
  
  
  
  Data Consistency Check: 
  
  Run consistency checks or reports to identify any discrepancies in the HR master data.
  
  
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP HR that store specific types of information about employees (e.g., personal data, organizational assignment, payroll data).
  Key Date: The key date is the date for which you want to view or maintain the data. It is crucial for determining the validity of the records.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and PA40 (for actions) to manage HR data effectively.
  
  If the issue persists after checking the above points, it may be necessary to involve SAP support or your internal SAP team for further investigation.