How To Fix 5C428 - Unable to find workplace address

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 428

• Message text: Unable to find workplace address

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C428 - Unable to find workplace address ?

  The SAP error message 5C428: Unable to find workplace address typically occurs when the system is unable to retrieve or locate the address associated with a workplace in the SAP system. This can happen for various reasons, including configuration issues, missing data, or incorrect settings.
  Causes:
  
  Missing Workplace Address: The workplace address may not be maintained in the system for the specific workplace.
  Incorrect Configuration: The configuration settings for the workplace or related organizational units may be incorrect or incomplete.
  Data Inconsistency: There may be inconsistencies in the master data related to the workplace or the address.
  Authorization Issues: The user may not have the necessary authorizations to access the workplace address data.
  Transport Issues: If the system has recently undergone a transport, the workplace address data may not have been transported correctly.
  
  Solutions:
  
  
  Maintain Workplace Address:
  
  Go to the relevant transaction (e.g., PPOME for organizational management) and check if the workplace address is maintained.
  If it is missing, you can create or update the workplace address.
  
  
  
  Check Configuration:
  
  Review the configuration settings in the SAP system related to the workplace and ensure that all necessary fields are filled out correctly.
  Use transaction SPRO to navigate to the relevant configuration settings.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any inconsistencies in the master data.
  Use transaction SE16 or SE11 to check the relevant tables for missing or incorrect entries.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to view and edit workplace addresses.
  Check the user roles and profiles in transaction PFCG.
  
  
  
  Transport Check:
  
  If the issue arose after a transport, verify that all necessary objects were transported correctly.
  Check the transport logs for any errors or warnings.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to this error message for any specific guidance or patches that may be available.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PPOME (for organizational management), SE16 (for data browsing), and SPRO (for configuration).
  SAP Notes: Search for SAP Notes related to error message 5C428 in the SAP Support Portal for any known issues or fixes.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message 5C428 in SAP.