How To Fix 5C402 - Recipient &1 &2 has reported an error

5C402 - Overview

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 402

• Message text: Recipient &1 &2 has reported an error

What causes this issue?

The processing for a recipient failed: The recipient reported an error.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

For more information, see the process data overview under "Completion
and Release".

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C402 - Recipient &1 &2 has reported an error ?

  The SAP error message 5C402, which states "Recipient &1 &2 has reported an error," typically occurs in the context of SAP's communication or messaging systems, such as when sending emails, notifications, or other forms of communication to external recipients. The placeholders &1 and &2 usually represent the recipient's details, such as their email address or user ID.
  
  Cause:
  
  Invalid Recipient Information: The recipient's email address or user ID may be incorrect or not properly formatted.
  Recipient's Mailbox Issues: The recipient's mailbox may be full, inactive, or experiencing technical issues.
  Network Issues: There may be network connectivity problems preventing the message from being sent or received.
  
  Configuration Issues: There could be misconfigurations in the SAP system related to email settings or communication parameters.
  Authorization Issues: The sender may not have the necessary permissions to send messages to the recipient.
  
  
  Solution:
  
  Verify Recipient Information: Check the recipient's email address or user ID for accuracy. Ensure that it is correctly formatted