How To Fix 5C396 - Successful completion/release confirmed by user (&1,&2,&3)

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 396

• Message text: Successful completion/release confirmed by user (&1,&2,&3)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C396 - Successful completion/release confirmed by user (&1,&2,&3) ?

  The SAP error message 5C396, which states "Successful completion/release confirmed by user (&1,&2,&3)," typically indicates that a process or transaction has been successfully completed or released, and the system is confirming this action. This message is not necessarily an error but rather an informational message that confirms the successful execution of a task.
  Cause:
  
  The message is triggered when a user confirms the successful completion of a process, such as a workflow, transaction, or release of a document.
  It may occur in various contexts, such as after approving a purchase order, completing a task in a workflow, or confirming the release of a production order.
  
  Solution:
  Since this message is informational, there is generally no action required unless you are expecting a different outcome. However, if you are encountering this message unexpectedly or if it is part of a larger issue, consider the following steps:
  
  Verify the Process: Check the transaction or process that triggered the message to ensure it completed as expected.
  Review Logs: Look at the application logs or transaction logs to see if there are any related messages or errors that could provide more context.
  User Confirmation: Ensure that the user who confirmed the completion is aware of the action and that it aligns with the intended workflow.
  Documentation: Refer to SAP documentation or help resources for more details on the specific transaction or process you are working with.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may want to look into specific transaction codes related to the process you are working on (e.g., ME29N for purchase order release, COHV for production order handling).
  SAP Notes: Check SAP Notes for any known issues or updates related to the specific transaction or module you are using.
  User Training: Ensure that users are trained on the processes they are handling to minimize confusion regarding confirmation messages.
  
  If you are still facing issues or if the message is part of a larger problem, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.