How To Fix 5C327 - Payment of daily allowance: Only one alternative may be selected

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 327

• Message text: Payment of daily allowance: Only one alternative may be selected

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C327 - Payment of daily allowance: Only one alternative may be selected ?

  The SAP error message 5C327, which states "Payment of daily allowance: Only one alternative may be selected," typically occurs in the context of travel expense reporting or travel management within SAP. This error indicates that the system has detected multiple selections for daily allowances or per diem payments, which is not allowed.
  Cause:
  The error is caused by the user selecting more than one option for daily allowances in the travel expense report. For example, if a user tries to select both a fixed daily allowance and a variable daily allowance for the same trip, the system will trigger this error because it expects only one type of allowance to be selected.
  Solution:
  To resolve this error, follow these steps:
  
  
  Review Selections: Go back to the travel expense report and review the selections made for daily allowances. Ensure that only one type of daily allowance is selected.
  
  
  Adjust Allowance Type: If you need to change the type of daily allowance, deselect the current option and select the desired one. Make sure that you are only selecting one alternative.
  
  
  Check Configuration: If you are an administrator or have access to configuration settings, check the configuration for daily allowances in the SAP system. Ensure that the settings align with the organization's policies and that there are no conflicting rules.
  
  
  Consult Documentation: Refer to the SAP documentation or user manuals related to travel management for further guidance on how to properly enter daily allowances.
  
  
  Seek Help: If the issue persists, consider reaching out to your SAP support team or consulting with a colleague who has experience with travel management in SAP.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional context.
  User Training: Ensure that users are trained on how to properly enter travel expenses and allowances to avoid similar errors in the future.
  System Updates: Keep the SAP system updated, as newer versions may have resolved bugs or improved functionality related to travel management.
  
  By following these steps, you should be able to resolve the error and successfully process the travel expense report.