How To Fix 5C185 - No info type record &1 found for the employee

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 185

• Message text: No info type record &1 found for the employee

What causes this issue?

No record of the infotype &V1& was found for the employee.

System Response

The symbols, which are assigned to fields of this infotype, remain
undefined. Only blanks are displayed.
Field names for these fields are still generated.

How to fix this error?

Check the employee's master data. If required, change the key date for
the report run.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C185 - No info type record &1 found for the employee ?

  The SAP error message 5C185 ("No info type record &1 found for the employee") typically occurs in the Human Capital Management (HCM) module when the system is unable to find a specific infotype record for an employee in the database. Infotypes are used in SAP to store various types of employee-related data, such as personal information, organizational assignments, payroll data, etc.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Infotype Record: The specific infotype record (indicated by &1) does not exist for the employee in question. This could be due to data not being entered or saved correctly.
  
  
  Incorrect Employee Number: The employee number being referenced may be incorrect or does not exist in the system.
  
  
  Data Deletion: The infotype record may have been deleted or not created due to a process error.
  
  
  Authorization Issues: The user may not have the necessary authorizations to view the infotype data for the employee.
  
  
  System Configuration: There may be issues with the configuration of the infotype or the employee's data structure.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Infotype Existence:
  
  Use transaction code PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if the infotype record exists for the employee.
  Enter the employee number and the infotype number to see if any records are available.
  
  
  
  Create or Update Infotype Record:
  
  If the infotype record is missing, you may need to create it using transaction PA30.
  Ensure that all required fields are filled out correctly.
  
  
  
  Verify Employee Number:
  
  Double-check the employee number you are using to ensure it is correct and exists in the system.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to access the employee's infotype data. Consult with your SAP security team if needed.
  
  
  
  Consult with HR Team:
  
  If you are unsure about the data or the infotype, consult with your HR team or the person responsible for maintaining employee records.
  
  
  
  Review System Configuration:
  
  If the issue persists, it may be necessary to review the configuration of the infotype in the system. This may require assistance from an SAP HCM consultant.
  
  
  
  Related Information:
  
  Infotype Numbers: Each infotype has a specific number (e.g., 0001 for Organizational Assignment, 0002 for Personal Data). Knowing the infotype number can help in troubleshooting.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and PA40 (for actions) to manage employee data effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate action to resolve it.