How To Fix 5C182 - Error with data retrieval for family related bonuses

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 182

• Message text: Error with data retrieval for family related bonuses

What causes this issue?

An error has occurred in the retrieval of data for the calculation of
the family-related bonus.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the view cluster HRCHFAK to ensure that all tables for the
cantonal and internal company rules have been maintained.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5C182 - Error with data retrieval for family related bonuses ?

  The SAP error message 5C182, which pertains to issues with data retrieval for family-related bonuses, typically indicates that there is a problem with the configuration or data setup in the SAP system related to family benefits or bonuses.
  Cause:
  
  Missing Configuration: The error may arise if the necessary configuration for family-related bonuses is not set up correctly in the system.
  Data Inconsistencies: There may be inconsistencies or missing data in the employee master records or in the relevant infotypes that are required for calculating family-related bonuses.
  Authorization Issues: The user may not have the necessary authorizations to access the data required for processing family-related bonuses.
  Technical Issues: There could be underlying technical issues, such as problems with the database or the application server.
  
  Solution:
  
  Check Configuration: Review the configuration settings for family-related bonuses in the SAP system. Ensure that all necessary settings are correctly defined in the relevant modules (e.g., Payroll, Benefits).
  Verify Employee Data: Check the employee master data for completeness and accuracy. Ensure that all relevant infotypes (e.g., family status, dependents) are filled out correctly.
  Authorization Check: Ensure that the user has the appropriate authorizations to access the data related to family bonuses. This may involve checking user roles and permissions.
  Debugging: If the issue persists, consider using transaction codes like SE80 or SE37 to debug the program or function module that is generating the error. This may help identify the root cause.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates available that resolve known issues.
  Contact SAP Support: If the problem cannot be resolved internally, consider reaching out to SAP Support for assistance. Provide them with detailed information about the error and the context in which it occurs.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data), PA20 (Display HR Master Data), and others that may help in reviewing employee data.
  Infotypes: Understand the relevant infotypes related to family benefits, such as IT0021 (Family Member/Dependents) and IT0002 (Personal Data).
  Documentation: Refer to SAP documentation or user manuals for guidance on configuring family-related bonuses and troubleshooting common issues.
  
  By following these steps, you should be able to identify and resolve the issue related to the SAP error message 5C182.