How To Fix 5C165 - You can enter either a personnel number or a name.

SAP Error Message - Details

• Message type: E = Error

• Message class: 5C - HR: Messages for Switzerland

• Message number: 165

• Message text: You can enter either a personnel number or a name.

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5C165 - You can enter either a personnel number or a name. ?

  The SAP error message 5C165, which states "You can enter either a personnel number or a name," typically occurs when a user is trying to access or process employee-related data in SAP but has not provided the required input in the expected format. This error indicates that the system requires either a personnel number (employee ID) or a name to proceed with the operation.
  Cause:
  
  Missing Input: The user may not have entered any personnel number or name in the relevant field.
  Incorrect Input: The input provided may not match any existing personnel number or name in the system.
  Field Configuration: The configuration of the input fields may require one of the two options to be filled out, and neither has been provided.
  
  Solution:
  
  Enter a Personnel Number: Ensure that you enter a valid personnel number in the designated field. This number should correspond to an existing employee in the system.
  Enter a Name: Alternatively, you can enter the name of the employee. Make sure to use the correct format (e.g., last name, first name) as required by the system.
  Check for Typos: Verify that there are no typographical errors in the personnel number or name you are entering.
  Consult with HR or Admin: If you are unsure about the correct personnel number or name, consult with your HR department or system administrator to obtain the correct information.
  Review Field Requirements: Check if there are any specific requirements or configurations for the fields you are using. Sometimes, certain fields may be mandatory based on the transaction or report you are trying to access.
  
  Related Information:
  
  Transaction Codes: This error can occur in various transaction codes related to employee management, such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), or others.
  User Authorization: Ensure that you have the necessary authorizations to access employee data. Lack of proper permissions may also lead to issues when trying to retrieve or display employee information.
  SAP Notes: If the issue persists, consider checking SAP Notes or the SAP Support Portal for any known issues or patches related to this error message.
  
  By following these steps, you should be able to resolve the error and successfully access the required employee data in SAP.