How To Fix 5A731 - Hierarchical list could not be displayed

SAP Error Message - Details

• Message type: E = Error

• Message class: 5A - Basis Personnel Management

• Message number: 731

• Message text: Hierarchical list could not be displayed

What causes this issue?

In order to display a hierarchical list, the system called up the
function module 'RS_TREE_LIST_DISPLAY'. During this process, the error
&V1& occurred.

System Response

It is not possible to display the list. The program has been cancelled.

How to fix this error?

You cannot run the program in your system.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5A731 - Hierarchical list could not be displayed ?

  The SAP error message 5A731 ("Hierarchical list could not be displayed") typically occurs when there is an issue with displaying hierarchical data in SAP, such as in reports or transaction codes that utilize hierarchical structures (e.g., organizational structures, product hierarchies, etc.). Here are some common causes, potential solutions, and related information for this error:
  Causes:
  
  Data Issues: The underlying data for the hierarchical structure may be incomplete, corrupted, or not properly maintained.
  Authorization Issues: The user may not have the necessary authorizations to view the hierarchical data.
  Configuration Issues: There may be configuration problems in the SAP system related to the hierarchical data structure.
  Technical Issues: There could be technical issues such as missing or incorrect program code, or issues with the SAP GUI.
  System Performance: If the system is under heavy load or if there are performance issues, it may fail to generate the hierarchical list.
  
  Solutions:
  
  Check Data Integrity: Verify that the data used for the hierarchical list is complete and correctly maintained. This may involve checking master data or transactional data related to the hierarchy.
  Review Authorizations: Ensure that the user has the necessary authorizations to access the hierarchical data. This can be checked in transaction code SU53 or by consulting with your security team.
  Configuration Review: Check the configuration settings related to the hierarchical structure in the relevant customizing transactions. Ensure that all necessary settings are correctly configured.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues or bugs.
  System Performance: Monitor system performance and check for any bottlenecks. If the system is slow, consider optimizing performance or checking for background jobs that may be affecting system responsiveness.
  
  Related Information:
  
  Transaction Codes: Depending on where the error occurs, you may want to check specific transaction codes related to the hierarchical data you are trying to access.
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message or provide patches and updates.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the problem continues after trying the above solutions, it may be beneficial to escalate the issue to SAP support for further assistance.