How To Fix 5A721 - HTML Control display is not possible; continue with editor

SAP Error Message - Details

• Message type: E = Error

• Message class: 5A - Basis Personnel Management

• Message number: 721

• Message text: HTML Control display is not possible; continue with editor

What causes this issue?

You called infotype 1061 (Web Link). URLs are displayed there using an
HTML control, but this cannot be started on your computer.

System Response

The system continues to edit/display the URL using an editor. You can
make the necessary entries there, without having the Web page displayed
immediately.

How to fix this error?

Check whether the relevant SAPGUI components are installed on your
computer.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 5A721 - HTML Control display is not possible; continue with editor ?

  The SAP error message 5A721 indicates that the HTML control display is not possible, and the system will continue with the editor instead. This error typically occurs in SAP environments when there are issues related to the rendering of HTML content in the SAP GUI or when the HTML control is not properly configured or supported.
  Causes:
  
  SAP GUI Version: The version of the SAP GUI being used may not support HTML controls or may have compatibility issues.
  Missing Components: Required components or libraries for rendering HTML content may be missing or not properly installed.
  Configuration Issues: The SAP system may not be configured correctly to use HTML controls.
  Network Issues: If the HTML content is being fetched from a remote server, network issues may prevent it from being displayed.
  Browser Settings: If the SAP GUI is configured to use a web browser for rendering HTML, browser settings or security configurations may block the content.
  
  Solutions:
  
  Update SAP GUI: Ensure that you are using the latest version of the SAP GUI. Updating to the latest version can resolve compatibility issues.
  Check Installation: Verify that all necessary components for HTML rendering are installed correctly. Reinstalling the SAP GUI may help.
  Review Configuration: Check the configuration settings in the SAP system to ensure that HTML controls are enabled and properly set up.
  Network Connectivity: Ensure that there are no network issues that could be preventing the HTML content from loading.
  Browser Settings: If applicable, check the settings of the web browser being used with SAP GUI. Ensure that it allows the display of HTML content and does not block any necessary scripts or resources.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error message.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for more details on HTML controls and their configuration.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is affecting critical business processes.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SAP error message 5A721.