How To Fix 5A721 - HTML Control display is not possible; continue with editor

5A721 - Overview

• Message type: E = Error

• Message class: 5A - Basis Personnel Management

• Message number: 721

• Message text: HTML Control display is not possible; continue with editor

What causes this issue?

You called infotype 1061 (Web Link). URLs are displayed there using an
HTML control, but this cannot be started on your computer.

System Response

The system continues to edit/display the URL using an editor. You can
make the necessary entries there, without having the Web page displayed
immediately.

How to fix this error?

Check whether the relevant SAPGUI components are installed on your
computer.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

5A721 - Details

• The SAP error message 5A721 indicates that the HTML control display is not possible, and the system will continue with the editor instead. This error typically occurs in SAP environments when there are issues related to the rendering of HTML content in the SAP GUI or when the HTML control is not properly configured or supported.
  Causes:
  
  SAP GUI Version: The version of the SAP GUI being used may not support HTML controls or may have compatibility issues.
  Missing Components: Required components or libraries for rendering HTML content may be missing or not properly installed.
  
  Configuration Issues: The SAP system may not be configured correctly to use HTML controls.
  Network Issues: If the HTML content is being fetched from a remote server, network issues may prevent it from being displayed.
  Browser Settings: If the SAP GUI is configured to use a web browser for rendering HTML, browser settings or security configurations may block the content.
  
  Solutions:
  
  Update SAP