How To Fix 5A390 - Application & is not installed locally


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5A - Basis Personnel Management

  • Message number: 390

  • Message text: Application & is not installed locally

  • Show details Hide details
  • What causes this issue?

    You have tried to call up an application that needs to be installed on
    the local frontend computer. This application could not be found.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Without the local application, the functionality you requested is not
    available. Please check that the application is installed correctly on
    your frontend computer.

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5A390 - Application & is not installed locally ?

    The SAP error message "5A390 Application & is not installed locally" typically indicates that the SAP GUI (Graphical User Interface) is unable to find the specified application or component on the local machine. This can occur for various reasons, such as missing installations, incorrect configurations, or issues with the SAP GUI itself.

    Causes:

    1. Missing Installation: The required SAP application or component is not installed on the local machine.
    2. Incorrect Configuration: The SAP GUI configuration may be pointing to an incorrect or non-existent application.
    3. Version Mismatch: The version of the SAP GUI installed may not be compatible with the application you are trying to access.
    4. Network Issues: If the application is supposed to be accessed over the network, there may be connectivity issues.
    5. User Authorization: The user may not have the necessary authorizations to access the application.

    Solutions:

    1. Install the Required Application:

      • Ensure that the required SAP application is installed on your local machine. You may need to contact your IT department or SAP administrator for assistance.
    2. Check SAP GUI Configuration:

      • Verify the configuration settings in the SAP GUI. Ensure that the connection parameters are correct and that they point to the right application.
    3. Update or Reinstall SAP GUI:

      • If there is a version mismatch, consider updating or reinstalling the SAP GUI to the latest version compatible with your SAP environment.
    4. Check Network Connectivity:

      • Ensure that your machine has a stable network connection and can reach the SAP server. You can test this by pinging the server or checking other network resources.
    5. Review User Authorizations:

      • Check with your SAP administrator to ensure that your user account has the necessary authorizations to access the application.
    6. Consult SAP Notes:

      • Look for relevant SAP Notes or documentation that may provide additional troubleshooting steps or solutions specific to your version of SAP.

    Related Information:

    • SAP Support: If the issue persists, consider reaching out to SAP Support for further assistance. They may have specific insights based on the version and configuration of your SAP system.
    • SAP Community: Engaging with the SAP Community forums can also provide insights from other users who may have encountered similar issues.
    • Documentation: Refer to the official SAP documentation for your specific version of the SAP GUI and applications for detailed installation and configuration instructions.

    By following these steps, you should be able to diagnose and resolve the "5A390 Application & is not installed locally" error in SAP.

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