How To Fix 5A343 - Infotype number & is not in the customer name range

SAP Error Message - Details

• Message type: E = Error

• Message class: 5A - Basis Personnel Management

• Message number: 343

• Message text: Infotype number & is not in the customer name range

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 5A343 - Infotype number & is not in the customer name range ?

  The SAP error message 5A343 indicates that the specified infotype number is not within the allowed range for the customer. This typically occurs when you are trying to access or modify an infotype that is not defined for the specific customer or is outside the valid range of infotypes for that customer.
  Cause:
  
  Invalid Infotype: The infotype number you are trying to use is not defined in the system for the customer you are working with.
  Configuration Issues: The infotype may not be configured correctly in the system, or it may not be assigned to the customer type you are working with.
  Data Entry Error: There may be a typographical error in the infotype number you are trying to access.
  
  Solution:
  
  
  Check Infotype Configuration:
  
  Go to the configuration settings in SAP (transaction code SPRO).
  Navigate to the relevant section for infotype configuration and ensure that the infotype you are trying to access is defined for the customer type in question.
  
  
  
  Verify Infotype Assignment:
  
  Ensure that the infotype is assigned to the relevant personnel area or employee group that the customer belongs to.
  You can check this in the infotype configuration settings.
  
  
  
  Correct Infotype Number:
  
  Double-check the infotype number you are entering. Make sure it is correct and exists in the system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to infotypes to understand the valid ranges and configurations.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Infotypes: Infotypes are data structures in SAP that store specific types of information about employees, customers, or other entities. Each infotype has a unique number.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) or PA20 (Display HR Master Data) to check infotype data.
  SAP Notes: Search for SAP Notes related to error message 5A343 for any patches or updates that may address the issue.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.