How To Fix 56658 - Assessors have no access

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 658

• Message text: Assessors have no access

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 56658 - Assessors have no access ?

  The SAP error message "56658 Assessors have no access" typically occurs in the context of SAP SuccessFactors or SAP HCM (Human Capital Management) modules, particularly when dealing with performance management or assessment processes. This error indicates that the user or assessors do not have the necessary permissions to access the assessment or performance review data.
  Cause:
  
  Insufficient Authorizations: The assessors may not have the required roles or permissions assigned to them in the system to view or edit the assessment data.
  Configuration Issues: There may be configuration settings in the system that restrict access to certain users or groups.
  User Group Restrictions: The assessors might belong to a user group that is not authorized to access the specific assessment.
  Inactive User Accounts: If the assessors' user accounts are inactive or not properly set up, they may encounter this error.
  
  Solution:
  
  
  Check User Roles and Permissions:
  
  Verify that the assessors have the appropriate roles assigned in the SAP system. This can be done by checking the user roles in the user management section.
  Ensure that the roles include permissions for accessing performance management or assessment functionalities.
  
  
  
  Review Configuration Settings:
  
  Check the configuration settings related to performance management and assessments. Ensure that the settings allow the intended users to access the assessments.
  Look for any specific restrictions that may have been set up for the assessment process.
  
  
  
  User Group Management:
  
  Ensure that the assessors are part of the correct user groups that have been granted access to the assessment data.
  If necessary, modify the user group assignments to include the assessors.
  
  
  
  Activate User Accounts:
  
  Confirm that the user accounts of the assessors are active and properly configured. If any accounts are inactive, reactivate them.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or support resources for specific guidance on managing user access and permissions related to assessments.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Training: Ensure that users are trained on how to access and use the assessment features within the SAP system.
  Audit Logs: Review audit logs to identify any access attempts and the reasons for failures, which can provide insights into the issue.
  
  By following these steps, you should be able to resolve the "56658 Assessors have no access" error and ensure that assessors can access the necessary assessment data.