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Message type: E = Error
Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog
Message number: 613
Message text: End of processing of credit card transaction & ( & - & )
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56613
- End of processing of credit card transaction & ( & - & ) ?The SAP error message 56613, which states "End of processing of credit card transaction & ( & - & )", typically occurs in the context of credit card processing within SAP systems, particularly when using the SAP Convergent Charging or SAP Payment Processing modules. This error indicates that there was an issue during the processing of a credit card transaction.
Causes:
- Invalid Credit Card Information: The credit card details provided may be incorrect or incomplete.
- Transaction Limit Exceeded: The transaction amount may exceed the limit set by the payment processor or the credit card issuer.
- Network Issues: There may be connectivity issues between SAP and the payment gateway.
- Configuration Issues: Incorrect configuration settings in the payment processing module or the payment gateway.
- Expired Card: The credit card being used may have expired.
- Fraud Detection: The transaction may have been flagged as potentially fraudulent by the payment processor.
Solutions:
- Verify Credit Card Details: Ensure that the credit card number, expiration date, CVV, and billing address are correct.
- Check Transaction Limits: Confirm that the transaction amount is within the allowed limits set by the payment processor.
- Network Connectivity: Check the network connection to ensure that the SAP system can communicate with the payment gateway.
- Review Configuration Settings: Ensure that the payment processing module is correctly configured, including merchant IDs, API keys, and other relevant settings.
- Check Card Validity: Verify that the credit card is valid and not expired.
- Consult Payment Processor: If the issue persists, contact the payment processor for more detailed error logs or insights into why the transaction was declined.
Related Information:
If the problem continues after trying the above solutions, it may be beneficial to engage with SAP support or your payment processor's technical support for further assistance.
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