How To Fix 56428 - Travel item is already reserved, cancel plan and then delete the trip

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 428

• Message text: Travel item is already reserved, cancel plan and then delete the trip

What causes this issue?

You tried to delete a travel plan for which travel services have
already been reserved. This is not possible.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Cancel all reserved travel services in this travel plan first. You can
then delete the individual travel services in the travel plan or delete
the entire trip.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 56428 - Travel item is already reserved, cancel plan and then delete the trip ?

  The SAP error message 56428, which states "Travel item is already reserved, cancel plan and then delete the trip," typically occurs in the context of SAP Travel Management when a user attempts to delete a travel trip that has already been reserved or booked. This error indicates that the system has detected that there are existing reservations associated with the travel item, and as a result, it cannot be deleted until those reservations are canceled.
  Cause:
  
  Existing Reservations: The travel item has associated reservations (e.g., flights, hotels) that have been confirmed or booked.
  System Constraints: SAP Travel Management enforces rules to prevent the deletion of trips that have active reservations to maintain data integrity and avoid inconsistencies.
  
  Solution:
  To resolve this error, follow these steps:
  
  
  Cancel Reservations:
  
  Navigate to the relevant travel management module in SAP.
  Locate the reservations associated with the travel item.
  Cancel or delete the reservations. This may involve going through the specific booking system or interface used for the reservations.
  
  
  
  Cancel the Travel Plan:
  
  After canceling the reservations, go back to the travel plan.
  Cancel the travel plan itself if it is still active.
  
  
  
  Delete the Trip:
  
  Once the travel plan is canceled and all associated reservations are removed, you should be able to delete the trip without encountering the error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing travel plans and reservations, such as PR05 (Travel Expenses) or PR04 (Travel Planning).
  User Permissions: Ensure that you have the necessary permissions to cancel reservations and delete travel plans.
  Documentation: Refer to SAP Help documentation or your organization's internal guidelines for specific procedures related to travel management.
  Support: If you continue to face issues, consider reaching out to your SAP support team or consulting with a functional consultant who specializes in SAP Travel Management.
  
  By following these steps, you should be able to resolve the error and manage your travel items effectively within SAP.