How To Fix 56078 - Error when reading personnel control record

SAP Error Message - Details

• Message type: E = Error

• Message class: 56 - HR TRAVEL: Messages for Trip Costs Dialog

• Message number: 078

• Message text: Error when reading personnel control record

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 56078 - Error when reading personnel control record ?

  The SAP error message 56078, which states "Error when reading personnel control record," typically occurs in the Human Capital Management (HCM) module when the system encounters an issue while trying to access a personnel control record (PCR) for an employee. This error can arise due to various reasons, including data inconsistencies, missing records, or configuration issues.
  Causes:
  
  Missing Personnel Control Record: The personnel control record for the employee may not exist in the system.
  Data Inconsistencies: There may be inconsistencies in the employee's master data or infotype records.
  Authorization Issues: The user may not have the necessary authorizations to access the personnel control record.
  Incorrect Configuration: There may be issues with the configuration of the HCM module or the specific infotypes being accessed.
  Technical Issues: There could be underlying technical issues, such as database problems or system performance issues.
  
  Solutions:
  
  Check Personnel Control Record: Verify if the personnel control record exists for the employee in question. You can do this by using transaction code PA20 (Display HR Master Data) and checking the relevant infotypes.
  Review Data Consistency: Ensure that all required infotypes for the employee are correctly maintained and that there are no inconsistencies in the data.
  Authorization Check: Ensure that the user has the necessary authorizations to access the personnel control record. This can be checked with the help of a system administrator.
  Configuration Review: Review the configuration settings in the HCM module to ensure that everything is set up correctly. This may involve checking the configuration of the relevant infotypes and personnel actions.
  System Logs: Check the system logs (transaction code SLG1) for any additional error messages or warnings that may provide more context about the issue.
  Technical Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data), PA30 (Maintain HR Master Data), and SLG1 (Application Log).
  SAP Notes: Search for SAP Notes related to error message 56078 in the SAP Support Portal for any specific fixes or recommendations.
  Documentation: Review SAP documentation on personnel administration and control records for a better understanding of how these components interact.
  
  By following these steps, you should be able to identify and resolve the issue related to the SAP error message 56078.