How To Fix 54586 - Productive client! The control record has the status 'exited'

SAP Error Message - Details

• Message type: E = Error

• Message class: 54 - Messages for HR tables

• Message number: 586

• Message text: Productive client! The control record has the status 'exited'

What causes this issue?

The control record has the status 'exited'. The current payroll result
cannot be deleted because you are in a productive client.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 54586 - Productive client! The control record has the status 'exited' ?

  The SAP error message 54586, which states "Productive client! The control record has the status 'exited'," typically occurs in the context of the SAP system's background processing or job scheduling. This error indicates that the control record for a background job has been set to a status that prevents further processing, often due to an issue that occurred during the job execution.
  Cause:
  
  Job Termination: The job associated with the control record may have terminated unexpectedly due to an error in the program, resource issues, or other runtime exceptions.
  Client Settings: The error may also arise if the job is being executed in a productive client (a live environment) where certain restrictions or settings are in place.
  System Configuration: There may be configuration issues in the SAP system that prevent the job from being processed correctly.
  
  Solution:
  
  
  Check Job Logs: Review the job logs for the specific background job that encountered the error. This can provide insights into what caused the job to terminate.
  
  Use transaction code SM37 to view job logs and statuses.
  
  
  
  Analyze Error Messages: Look for any specific error messages or dumps that occurred during the job execution. This can help identify the root cause of the issue.
  
  
  Restart the Job: If the issue has been resolved (e.g., by fixing the underlying problem), you can try to restart the job. Ensure that the job is correctly configured and that all necessary resources are available.
  
  
  Check System Resources: Ensure that the system has sufficient resources (memory, CPU, etc.) to execute background jobs. Resource constraints can lead to job failures.
  
  
  Consult Basis Team: If you are unable to resolve the issue, it may be necessary to involve your SAP Basis team. They can help investigate system logs and configurations that may be affecting job processing.
  
  
  Review Client Settings: If the job is being executed in a productive client, ensure that it complies with the necessary guidelines and settings for that environment.
  
  
  Related Information:
  
  
  Transaction Codes: 
  
  SM37: Job Monitoring
  SM21: System Log
  ST22: Dump Analysis
  SLG1: Application Log
  
  
  
  Documentation: Refer to SAP documentation or support notes related to background processing and job scheduling for more detailed troubleshooting steps.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address known issues related to this error message.
  
  
  By following these steps, you should be able to diagnose and resolve the issue associated with the error message 54586 in your SAP system.