How To Fix >5471 - Trace for user &1 was switched off


SAP Error Message - Details

  • Message type: E = Error

  • Message class: >5 -

  • Message number: 471

  • Message text: Trace for user &1 was switched off

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message >5471 - Trace for user &1 was switched off ?

    The SAP error message 5471 indicates that the trace for a specific user has been switched off. This typically occurs in the context of performance analysis or debugging, where tracing is used to log user activities for further investigation.

    Cause:

    The error message is triggered when:

    • The user trace for the specified user has been disabled or switched off.
    • The tracing was manually stopped by an administrator or the user themselves.
    • The system may have reached a limit on the number of active traces, leading to the automatic disabling of some traces.

    Solution:

    To resolve this issue, you can take the following steps:

    1. Re-enable User Trace:

      • Use transaction code ST01 (System Trace) or ST05 (SQL Trace) to enable the trace for the user again.
      • In the trace settings, ensure that the user for whom you want to enable tracing is selected.
    2. Check Trace Settings:

      • Go to transaction SU01 (User Maintenance) and check the user profile settings to ensure that tracing is allowed for that user.
      • Verify if there are any restrictions or settings that might prevent tracing.
    3. Monitor System Limits:

      • Check if the system has reached its limit for active traces. You can do this by reviewing the system logs or using transaction SM21 (System Log).
      • If the limit is reached, consider stopping some existing traces to free up resources.
    4. Consult Documentation:

      • Review SAP documentation or notes related to user tracing for any specific configurations or limitations that may apply to your system version.
    5. Contact SAP Support:

      • If the issue persists or if you need further assistance, consider reaching out to SAP support for more detailed troubleshooting.

    Related Information:

    • Transaction Codes:

      • ST01: System Trace
      • ST05: SQL Trace
      • SU01: User Maintenance
      • SM21: System Log
    • SAP Notes and Documentation:

      • Check for relevant SAP Notes that may provide additional insights or updates regarding tracing issues.
    • Performance Monitoring:

      • User tracing is often used for performance monitoring and debugging. Ensure that you have a clear understanding of what you are trying to trace to avoid unnecessary overhead.

    By following these steps, you should be able to address the error message and re-enable tracing for the specified user.

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