How To Fix 5@041 - User & currently locked


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 5@ -

  • Message number: 041

  • Message text: User & currently locked

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 5@041 - User & currently locked ?

    The SAP error message "5@041 User & currently locked" indicates that the user account is currently locked in the SAP system. This typically happens due to multiple failed login attempts or administrative actions taken to lock the user account for security reasons.

    Causes:

    1. Failed Login Attempts: The user may have entered incorrect credentials multiple times, leading to an automatic lockout.
    2. Manual Locking: An administrator may have manually locked the user account for security reasons or due to inactivity.
    3. Password Expiration: If the user's password has expired and they have not changed it, the account may be locked.
    4. System Policies: Certain security policies in the SAP system may automatically lock accounts after a specified number of failed login attempts.

    Solutions:

    1. Unlock the User Account:

      • An SAP administrator can unlock the user account using transaction code SU01 (User Maintenance).
      • Enter the locked user ID, click on the "Lock/Unlock" button, and then unlock the account.
    2. Check User Status:

      • In transaction SU01, check the user status to see if the account is locked and review any other relevant settings.
    3. Reset Password:

      • If the password has expired, the administrator can reset the password in the same transaction (SU01).
    4. Review Security Policies:

      • Review the security policies in place regarding user account locking and failed login attempts. Adjust settings if necessary to prevent frequent lockouts.
    5. User Education:

      • Educate users on the importance of entering correct credentials and the process for resetting passwords.

    Related Information:

    • Transaction Codes:

      • SU01: User Maintenance
      • SU10: Mass User Maintenance (to unlock multiple users)
      • SU53: Display Authorization Check (to check authorization issues)
    • SAP Notes: Check SAP Notes for any specific issues related to user locking and security settings.

    • System Logs: Review system logs (transaction SM21) for any related entries that might provide more context on why the user was locked.

    • User Management Best Practices: Implement best practices for user management, including regular audits of user accounts and monitoring for unusual login attempts.

    If you are not an administrator, you will need to contact your SAP system administrator to resolve the issue.

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