How To Fix 42494 - There is still a translation package open in Word

SAP Error Message - Details

• Message type: E = Error

• Message class: 42 - Information Workbench

• Message number: 494

• Message text: There is still a translation package open in Word

What causes this issue?

A translation package is still open in another Word session.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Close all Word windows or make sure that no document of another
translation package is open.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 42494 - There is still a translation package open in Word ?

  The SAP error message 42494, "There is still a translation package open in Word," typically occurs when you are trying to perform an action in SAP that requires the translation package to be closed in Microsoft Word. This error is related to the translation process in SAP, where text elements are exported to Word for translation and then imported back into SAP.
  Cause:
  The error is caused by one of the following reasons:
  
  Open Document: The translation package (usually a .doc or .docx file) is still open in Microsoft Word.
  Unfinished Translation: The translation process has not been completed, and the system detects that the package is still in use.
  Multiple Instances: There may be multiple instances of Word open, and one of them has the translation package open.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Close Microsoft Word: Ensure that all instances of Microsoft Word are closed. Check the task manager to confirm that no Word processes are running.
  
  
  Check for Open Files: If you have multiple documents open in Word, make sure to close all of them, especially the one related to the translation package.
  
  
  Restart SAP GUI: After closing Word, restart your SAP GUI session to ensure that the system recognizes that the translation package is no longer open.
  
  
  Reopen the Translation Package: If you need to continue working on the translation, reopen the translation package in Word after ensuring that it is closed in SAP.
  
  
  Check for Locks: If the issue persists, check if there are any locks on the translation package in SAP. You may need to consult with your SAP administrator to release any locks.
  
  
  Related Information:
  
  Translation Process: The translation process in SAP involves exporting text elements to a Word document for translation and then importing the translated text back into SAP.
  SAP Notes: You can search for SAP Notes related to this error message for additional troubleshooting steps or patches that may address the issue.
  User Permissions: Ensure that you have the necessary permissions to perform translation tasks in SAP.
  
  If the problem continues after following these steps, it may be helpful to consult your SAP support team or refer to SAP documentation for further assistance.