How To Fix 42357 - Structure control is not supported in this GUI version

SAP Error Message - Details

• Message type: E = Error

• Message class: 42 - Information Workbench

• Message number: 357

• Message text: Structure control is not supported in this GUI version

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 42357 - Structure control is not supported in this GUI version ?

  The SAP error message "42357 Structure control is not supported in this GUI version" typically occurs when you are using an outdated version of the SAP GUI that does not support certain features or controls present in the SAP application you are trying to access. This error is often related to the use of newer UI elements or controls that are not compatible with older versions of the SAP GUI.
  Cause:
  
  Outdated SAP GUI: The version of the SAP GUI you are using is not compatible with the features of the SAP application you are trying to access.
  New UI Elements: The application may be using newer UI elements (like structure controls) that are not supported in the older GUI version.
  System Configuration: There may be a mismatch between the SAP system version and the GUI version.
  
  Solution:
  
  Update SAP GUI: The most straightforward solution is to update your SAP GUI to the latest version. You can download the latest version from the SAP Support Portal or your organization's software distribution platform.
  Check Compatibility: Ensure that the version of the SAP GUI you are using is compatible with the version of the SAP system you are accessing. You can refer to the SAP Product Availability Matrix for compatibility information.
  Contact IT Support: If you are unable to update the SAP GUI yourself, contact your IT department or SAP Basis team for assistance in upgrading the software.
  Use Alternative Access: If updating is not an option, consider accessing the SAP system through a different method, such as a web-based interface (if available) or a different machine with an updated GUI.
  
  Related Information:
  
  SAP Notes: Check SAP Notes related to your specific version of the SAP GUI for any known issues or patches that may resolve the problem.
  Documentation: Review the SAP GUI documentation for information on supported features and controls in different versions.
  Community Forums: Look for discussions in SAP community forums or user groups where similar issues may have been addressed.
  
  By following these steps, you should be able to resolve the error and access the SAP application without issues.