How To Fix 42169 - New workitem is created

SAP Error Message - Details

• Message type: E = Error

• Message class: 42 - Information Workbench

• Message number: 169

• Message text: New workitem is created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 42169 - New workitem is created ?

  The SAP error message 42169, which states "New workitem is created," typically occurs in the context of SAP Business Workflow. This message indicates that a new work item has been generated in the workflow process, which may not necessarily be an error but rather an informational message. However, if you are encountering issues related to this message, it may be due to several reasons.
  Possible Causes:
  
  Workflow Configuration Issues: There may be a misconfiguration in the workflow definition or the task that is causing unexpected work items to be created.
  User Authorization: The user may not have the necessary authorizations to process the work item, leading to the creation of additional work items.
  Workflow Logic: The logic defined in the workflow may be set up to create new work items under certain conditions, which may not be intended.
  System Performance: High system load or performance issues may lead to delays in processing work items, resulting in multiple work items being created.
  
  Solutions:
  
  Review Workflow Configuration: Check the workflow definition and ensure that it is configured correctly. Look for any conditions or rules that may lead to the creation of new work items.
  Check User Authorizations: Ensure that the user has the necessary authorizations to process the work item. You can use transaction code SU53 to analyze authorization issues.
  Debug the Workflow: If you have access to the workflow development tools, you can debug the workflow to see where and why the new work item is being created.
  Monitor System Performance: Check the system performance and ensure that it is running optimally. You can use transaction codes like ST22 (Dump Analysis) and SM21 (System Log) to identify any underlying issues.
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error or provide guidance on similar issues.
  
  Related Information:
  
  Transaction Codes: You may find it useful to familiarize yourself with transaction codes related to workflow management, such as SWI1 (Work Item Selection), SWI2_FREQ (Work Item Selection with Frequency), and SWI6 (Work Item Overview).
  SAP Workflow Documentation: Refer to the official SAP documentation for detailed information on workflow management and troubleshooting.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they have found.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or Workflow team for further assistance.