How To Fix 3W672 - No adult dependants have been entered on the & subtype record

SAP Error Message - Details

• Message type: E = Error

• Message class: 3W - HR: Message Class South Africa

• Message number: 672

• Message text: No adult dependants have been entered on the & subtype record

What causes this issue?

This employee does not have any adult dependants - according to the
MAIN subtype record of Infotype 0150.

System Response

You cannot enter any subtype records as Medical Aid Dependants.

How to fix this error?

Change the number of dependants on the MAIN subtype record of Infotype
0150 if applicable.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3W672 - No adult dependants have been entered on the & subtype record ?

  The SAP error message 3W672, which states "No adult dependants have been entered on the & subtype record," typically occurs in the context of personnel administration or employee benefits management within the SAP system. This error indicates that the system expects to find adult dependants associated with a specific subtype record (such as a family member or dependent record) but does not find any.
  Cause:
  
  Missing Data: The most common cause of this error is that the employee's record does not have any adult dependants entered. This could be due to oversight during data entry or because the employee does not have any adult dependants to report.
  Incorrect Subtype: The subtype record being referenced may not be correctly set up to include dependants, or the subtype may not be appropriate for the employee's situation.
  Configuration Issues: There may be configuration settings in the SAP system that require adult dependants to be entered for certain actions or processes.
  
  Solution:
  
  
  Enter Adult Dependants: 
  
  Navigate to the employee's record in the SAP system.
  Go to the relevant infotype (e.g., Infotype 0021 for family members) and ensure that adult dependants are entered correctly.
  Make sure to fill in all required fields, including the relationship, date of birth, and any other relevant information.
  
  
  
  Check Subtype Configuration:
  
  Verify that the subtype being used is appropriate for the employee's situation and that it allows for the entry of adult dependants.
  If necessary, consult with your SAP HR configuration team to ensure that the subtype is set up correctly.
  
  
  
  Review System Configuration:
  
  If the issue persists, it may be necessary to review the configuration settings in the SAP system to ensure that they align with the organization's policies regarding dependants.
  Consult with an SAP HR consultant or system administrator to check for any mandatory fields or settings that may be causing the error.
  
  
  
  Related Information:
  
  Infotypes: Familiarize yourself with the relevant infotypes related to dependants, such as Infotype 0021 (Family/Dependants) and Infotype 0001 (Organizational Assignment).
  User Roles: Ensure that the user attempting to make changes has the appropriate permissions to edit employee records and enter dependant information.
  Documentation: Refer to SAP documentation or user manuals for specific guidance on handling dependants and related infotypes.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your organization's SAP support team for further assistance.