How To Fix 3W663 - The gender is specified as unknown

SAP Error Message - Details

• Message type: E = Error

• Message class: 3W - HR: Message Class South Africa

• Message number: 663

• Message text: The gender is specified as unknown

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3W663 - The gender is specified as unknown ?

  The SAP error message 3W663, which states "The gender is specified as unknown," typically occurs in the context of personnel data management, particularly when dealing with employee records in SAP HR (Human Resources) or SAP SuccessFactors. This error indicates that the system has encountered a situation where the gender of an employee or individual is not specified or is set to an invalid value.
  Cause:
  
  Missing Gender Information: The gender field in the employee's master data is left blank or is not filled in correctly.
  Invalid Value: The gender field may contain a value that is not recognized by the system (e.g., a typo or an unsupported option).
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or missing values in the gender field.
  Custom Configuration: If there are custom fields or configurations in the system, they may not be set up to handle gender correctly.
  
  Solution:
  
  
  Check Employee Master Data: 
  
  Navigate to the employee's master data record in SAP.
  Ensure that the gender field is filled in correctly (e.g., "M" for Male, "F" for Female, or any other valid options defined in your system).
  
  
  
  Update Gender Information:
  
  If the gender is missing or incorrect, update the record with the appropriate value.
  Save the changes and try the operation again.
  
  
  
  Review Data Migration:
  
  If this issue arose after a data migration, review the migration process to ensure that all required fields, including gender, were populated correctly.
  Correct any discrepancies in the migrated data.
  
  
  
  Check Custom Configurations:
  
  If your organization has custom configurations or fields related to gender, ensure that they are set up correctly and that the values being used are valid.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or your organization's SAP support team for specific guidelines on handling gender data in your version of SAP.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  User Roles and Authorizations: Ensure that the user attempting to make changes has the necessary authorizations to edit employee master data.
  Training and Awareness: Provide training to HR personnel on the importance of maintaining accurate employee data, including gender information.
  
  If the problem persists after following these steps, it may be beneficial to reach out to your SAP support team or consult with an SAP expert for further assistance.