How To Fix 3W652 - Enter either an amount or a % for the directive, not both

SAP Error Message - Details

• Message type: E = Error

• Message class: 3W - HR: Message Class South Africa

• Message number: 652

• Message text: Enter either an amount or a % for the directive, not both

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3W652 - Enter either an amount or a % for the directive, not both ?

  The SAP error message 3W652 indicates that there is a conflict in the input data for a directive where both an amount and a percentage have been entered. This error typically occurs in the context of compensation management or payroll processing within SAP, where directives are used to define how compensation adjustments should be applied.
  Cause:
  The error arises when a user attempts to enter both a monetary amount and a percentage for a directive in the same field or context. For example, if you are trying to specify a salary increase, you might have inadvertently filled in both a specific dollar amount and a percentage increase, which is not allowed.
  Solution:
  To resolve this error, you need to ensure that you only enter either an amount or a percentage for the directive, but not both. Here are the steps to follow:
  
  
  Review the Input Fields: Go back to the screen where you entered the directive and check the fields for the amount and percentage.
  
  
  Remove One of the Entries: Decide whether you want to specify the directive as a fixed amount or a percentage. Remove the entry that you do not want to use.
  
  
  Save Changes: After making the necessary adjustments, save your changes and try to process the directive again.
  
  
  Related Information:
  
  Context: This error is often encountered in modules related to Human Capital Management (HCM), particularly in compensation planning or payroll processing.
  User Training: Ensure that users are trained on how to correctly enter data for directives to avoid this error in the future.
  Documentation: Refer to SAP documentation or user manuals specific to your version of SAP for more detailed guidance on handling directives and compensation adjustments.
  
  If the error persists after following these steps, it may be beneficial to consult with your SAP support team or refer to SAP Notes for any known issues or patches related to this error message.