How To Fix 3Q024 - Contri./entitle. plan eligibility grping doesn't exist on &1

SAP Error Message - Details

• Message type: E = Error

• Message class: 3Q - HR : Messages for Hong Kong

• Message number: 024

• Message text: Contri./entitle. plan eligibility grping doesn't exist on &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3Q024 - Contri./entitle. plan eligibility grping doesn't exist on &1 ?

  The SAP error message 3Q024 indicates that there is an issue with the eligibility grouping for a contribution or entitlement plan. This error typically arises in the context of SAP's Human Capital Management (HCM) module, particularly in the area of benefits administration.
  Cause:
  The error message 3Q024 occurs when the system cannot find a valid eligibility grouping for the specified contribution or entitlement plan. This can happen due to several reasons:
  
  Missing Configuration: The eligibility grouping for the plan has not been defined in the system.
  Incorrect Plan Assignment: The plan may not be correctly assigned to the employee or the eligibility grouping may not be linked to the plan.
  Data Inconsistency: There may be inconsistencies in the master data or configuration settings related to the employee's benefits.
  Incorrect Infotype Data: The infotype data for the employee may be incomplete or incorrect, leading to the system not being able to determine eligibility.
  
  Solution:
  To resolve the error 3Q024, you can take the following steps:
  
  
  Check Eligibility Grouping Configuration:
  
  Navigate to the configuration settings for benefits in SAP (usually found in SPRO under "Benefits" or "Compensation").
  Ensure that the eligibility grouping for the specific contribution or entitlement plan is defined and active.
  
  
  
  Verify Plan Assignment:
  
  Check if the contribution or entitlement plan is correctly assigned to the employee in the relevant infotype (e.g., Infotype 0167 for Benefits).
  Ensure that the eligibility grouping is linked to the plan in the configuration.
  
  
  
  Review Employee Data:
  
  Check the employee's master data for any inconsistencies or missing information that might affect eligibility.
  Ensure that all relevant infotypes are correctly filled out and that there are no gaps in the employee's data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on eligibility groupings and how they relate to contribution and entitlement plans.
  
  
  
  Testing:
  
  After making any changes, test the eligibility determination process to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like PA30 (Maintain HR Master Data) or SPRO (Customizing) to access the relevant settings.
  Infotypes: Familiarize yourself with the relevant infotypes related to benefits, such as Infotype 0167 (Benefits) and Infotype 0168 (Benefit Plans).
  SAP Notes: Check for any SAP Notes related to this error message for additional guidance or patches that may address known issues.
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP HCM for further assistance.