How To Fix 3Q016 - The identity number does not follow the format: bANNNNNN(C), AANNNNNN(C)

SAP Error Message - Details

• Message type: E = Error

• Message class: 3Q - HR : Messages for Hong Kong

• Message number: 016

• Message text: The identity number does not follow the format: bANNNNNN(C), AANNNNNN(C)

What causes this issue?

According to requirements provided by HK IRD department, HKID on IR56
form requires to be printed in the following format

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

bANNNNNN(C) or AANNNNNN(C) where
b denotes space
A denotes alphabet
N denotes numeric character
C denotes numeric character or the alphabet 'A'

How to fix this error?

Enter the HK I/C no. using the above method.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3Q016 - The identity number does not follow the format: bANNNNNN(C), AANNNNNN(C) ?

  The SAP error message 3Q016 indicates that the identity number you are trying to enter does not conform to the expected format. The expected formats are:
  
  bANNNNNN(C): This format typically means a letter followed by six digits and an optional character.
  AANNNNNN(C): This format typically means two letters followed by six digits and an optional character.
  
  Cause
  The error usually occurs due to one of the following reasons:
  
  
  Incorrect Format: The identity number you entered does not match the required format. This could be due to:
  
  Missing letters or digits.
  Incorrect sequence of letters and numbers.
  Extra characters that are not allowed.
  
  
  
  Data Entry Error: A simple typographical error while entering the identity number.
  
  
  Configuration Issues: The system may have specific configurations that enforce certain formats for identity numbers, and the input does not comply with these settings.
  
  
  Solution
  To resolve this error, you can take the following steps:
  
  
  Check the Format: Ensure that the identity number you are entering follows one of the specified formats (bANNNNNN(C) or AANNNNNN(C)). 
  
  For example, valid entries could be A123456, B123456C, etc.
  
  
  
  Correct Data Entry: If you find any typographical errors, correct them and try entering the identity number again.
  
  
  Consult Documentation: If you are unsure about the required format, consult your organization's documentation or guidelines regarding identity numbers.
  
  
  System Configuration: If you believe the format is correct but still receive the error, check with your SAP administrator or support team to ensure that the system configuration is set up correctly for the identity number formats.
  
  
  Testing: After making corrections, test the entry again to see if the error persists.
  
  
  Related Information
  
  SAP Notes: Check SAP Notes for any known issues or updates related to this error message.
  User Guides: Refer to user manuals or training materials specific to your SAP implementation for additional context on identity number formats.
  Support: If the issue continues after following the above steps, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By ensuring that the identity number adheres to the specified formats and correcting any errors, you should be able to resolve the error message 3Q016.