How To Fix 3O372 - EE is excluded due to missing data in infotype 0355 in selected period

SAP Error Message - Details

• Message type: E = Error

• Message class: 3O - HR: Messages for Taiwan

• Message number: 372

• Message text: EE is excluded due to missing data in infotype 0355 in selected period

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3O372 - EE is excluded due to missing data in infotype 0355 in selected period ?

  The SAP error message 3O372 indicates that an employee (EE) is excluded from a certain process or report due to missing data in Infotype 0355 (which is related to "Employee Remuneration" or "Compensation"). This error typically arises when the system requires specific data for the selected period, but that data is not available for the employee in question.
  Cause:
  
  
  Missing Infotype Data: The primary cause of this error is that the required data in Infotype 0355 is not maintained for the employee for the selected period. This could be due to:
  
  The infotype not being created for the employee.
  The infotype being created but not having any valid records for the specified period.
  The infotype being created but having incorrect or incomplete data.
  
  
  
  Incorrect Period Selection: The selected period for the report or process may not align with the validity period of the records in Infotype 0355.
  
  
  Solution:
  
  
  Check Infotype 0355:
  
  Go to the employee's master data (transaction code PA30).
  Enter the employee number and select Infotype 0355.
  Verify if there are any records for the selected period. If not, you will need to create or update the records.
  
  
  
  Maintain Required Data:
  
  If records are missing, create a new record in Infotype 0355 for the employee for the required period.
  Ensure that all mandatory fields are filled out correctly.
  
  
  
  Review Validity Period:
  
  Check the validity period of the existing records in Infotype 0355. Make sure that the records cover the period you are trying to process.
  
  
  
  Consult with HR or Payroll Team:
  
  If you are unsure about the required data or how to maintain it, consult with your HR or payroll team for guidance on what specific information is needed in Infotype 0355.
  
  
  
  Testing:
  
  After making the necessary changes, re-run the report or process to see if the error persists.
  
  
  
  Related Information:
  
  Infotype 0355: This infotype is used to maintain employee remuneration details, which can include various compensation-related data.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA30 (Maintain HR Master Data) and PA20 (Display HR Master Data) for checking and maintaining infotypes.
  Documentation: Refer to SAP documentation or your organization's SAP guidelines for specific requirements related to Infotype 0355 and its fields.
  
  By following these steps, you should be able to resolve the error message 3O372 and ensure that the necessary data is available for the employee in question.