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Message type: E = Error
Message class: 3O - HR: Messages for Taiwan
Message number: 357
Message text: Only NHI adjusts amount, please use HTWLHIM0 to report NHI adjustment.
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3O357
- Only NHI adjusts amount, please use HTWLHIM0 to report NHI adjustment. ?The SAP error message 3O357 indicates that there is an issue related to the National Health Insurance (NHI) adjustments in the SAP system. This error typically arises in the context of healthcare or insurance-related modules within SAP, particularly when dealing with financial transactions or adjustments related to insurance claims.
Cause:
The error message suggests that only the NHI is authorized to adjust the amount in question. This could occur due to several reasons:
- Authorization Issues: The user may not have the necessary permissions to make adjustments to the NHI amounts.
- Incorrect Transaction Type: The transaction being processed may not be the correct type for making adjustments.
- System Configuration: There may be a configuration issue in the SAP system that restricts adjustments to certain users or roles.
Solution:
To resolve the error, you can take the following steps:
Check User Permissions: Ensure that the user attempting to make the adjustment has the necessary permissions to perform NHI adjustments. This may involve checking user roles and authorizations in the SAP system.
Use the Correct Transaction: The error message suggests using transaction code HTWLHIM0 to report the NHI adjustment. Make sure to follow the correct procedure for reporting adjustments through this transaction.
Consult Documentation: Review any relevant SAP documentation or user manuals related to NHI adjustments to ensure that you are following the correct process.
Contact Support: If the issue persists, consider reaching out to your SAP support team or the relevant department responsible for NHI transactions. They may have additional insights or may need to adjust system settings.
System Configuration Review: If you have access, review the configuration settings related to NHI adjustments to ensure they are set up correctly.
Related Information:
By following these steps, you should be able to address the error message 3O357 effectively. If you continue to experience issues, further investigation into the specific configuration and user roles may be necessary.
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