How To Fix 3O323 - EE Quit NHI, but his family (subty &1, objps &2) has status &3

SAP Error Message - Details

• Message type: E = Error

• Message class: 3O - HR: Messages for Taiwan

• Message number: 323

• Message text: EE Quit NHI, but his family (subty &1, objps &2) has status &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3O323 - EE Quit NHI, but his family (subty &1, objps &2) has status &3 ?

  The SAP error message 3O323 EE Quit NHI, but his family (subty &1, objps &2) has status &3 typically relates to issues in the Human Resources (HR) module, particularly concerning employee and family member records. This error indicates that there is a conflict between the status of an employee and the status of their family members in the system.
  Cause:
  
  
  Inconsistent Status: The error arises when an employee's record is marked as "Quit" (NHI - Not Hired Indicator) while their family members (subtype &1, object type &2) still have an active status (&3). This inconsistency can occur if the employee's status was updated without corresponding updates to the family members' records.
  
  
  Data Integrity Issues: There may be data integrity issues where the family members' records are not properly aligned with the employee's current status.
  
  
  Configuration Issues: There could be configuration settings in the HR module that dictate how family member statuses should be handled when an employee's status changes.
  
  
  Solution:
  
  
  Review Employee and Family Member Records: Check the employee's record and the associated family member records in the SAP system. Ensure that the statuses are consistent. If the employee has quit, consider whether the family members should also be updated to reflect this change.
  
  
  Update Family Member Status: If appropriate, update the family members' statuses to reflect the employee's current status. This may involve changing the family members' records to a status that aligns with the employee's status.
  
  
  Consult HR Policies: Review your organization's HR policies regarding employee status changes and how they affect family member records. Ensure that any updates made are in compliance with these policies.
  
  
  Check for Customizations: If your SAP system has customizations or enhancements, check if any of these could be affecting the status handling of employee and family member records.
  
  
  Run Consistency Checks: Use SAP tools to run consistency checks on HR data to identify and rectify any discrepancies.
  
  
  Contact SAP Support: If the issue persists and you cannot resolve it, consider reaching out to SAP support for further assistance. They may provide insights specific to your version of SAP and any known issues.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data) and PA30 (Maintain HR Master Data) to review and update employee and family member records.
  Documentation: Refer to SAP documentation for error message 3O323 for more detailed information and troubleshooting steps.
  User Forums: Engage with SAP user forums or communities where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to address the error and ensure that the employee and family member records are consistent within the SAP system.