How To Fix 3O267 - Gender and form of address (Mr./Ms.) are inconsistent

SAP Error Message - Details

• Message type: E = Error

• Message class: 3O - HR: Messages for Taiwan

• Message number: 267

• Message text: Gender and form of address (Mr./Ms.) are inconsistent

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3O267 - Gender and form of address (Mr./Ms.) are inconsistent ?

  The SAP error message 3O267 indicates that there is an inconsistency between the gender and the form of address (Mr./Ms.) for a particular entry in the system. This error typically arises in contexts where personal data is being processed, such as in customer or vendor master records, employee records, or other areas where gender-specific titles are used.
  Cause:
  The inconsistency usually occurs when:
  
  The gender field (e.g., Male/Female) does not match the form of address (e.g., Mr./Ms.). For example, if the gender is set to "Female" but the form of address is "Mr.", this will trigger the error.
  The data entry might have been done incorrectly, or there may be legacy data that does not conform to the current standards.
  
  Solution:
  To resolve this error, you can follow these steps:
  
  
  Identify the Record: Determine which record is causing the error. This could be a customer, vendor, or employee record.
  
  
  Check the Gender and Form of Address:
  
  Navigate to the relevant transaction in SAP (e.g., transaction codes like BP for Business Partner, PA30 for HR Master Data).
  Look for the fields related to gender and form of address.
  
  
  
  Correct the Inconsistency:
  
  If the gender is set to "Male", ensure that the form of address is "Mr.".
  If the gender is set to "Female", ensure that the form of address is "Ms.".
  If the gender is "Other" or not specified, ensure that the form of address is appropriate or left blank if necessary.
  
  
  
  Save the Changes: After making the necessary corrections, save the record.
  
  
  Test the Changes: If applicable, perform the action that previously triggered the error to ensure that it has been resolved.
  
  
  Related Information:
  
  Data Validation: Ensure that data entry processes include validation checks to prevent such inconsistencies in the future.
  User Training: Provide training for users who enter data into the system to ensure they understand the importance of consistent data entry.
  Custom Development: If this error occurs frequently due to specific business rules, consider implementing custom validation logic to catch these errors before they occur.
  
  By following these steps, you should be able to resolve the SAP error message 3O267 and ensure that your data is consistent and accurate.