How To Fix 3O165 - Personnel number '&1' is invalid

SAP Error Message - Details

• Message type: E = Error

• Message class: 3O - HR: Messages for Taiwan

• Message number: 165

• Message text: Personnel number '&1' is invalid

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3O165 - Personnel number '&1' is invalid ?

  The SAP error message 3O165 indicates that the personnel number specified (represented by &1) is invalid. This error typically occurs in the Human Capital Management (HCM) module when trying to access or process data related to a personnel number that does not exist or is not recognized by the system.
  Causes:
  
  Incorrect Personnel Number: The personnel number entered may be mistyped or does not exist in the system.
  Personnel Number Deactivation: The personnel number may have been deactivated or deleted.
  Data Migration Issues: If data has been migrated from another system, there may be inconsistencies or missing records.
  Authorization Issues: The user may not have the necessary authorizations to view or process the personnel number.
  Incorrect Infotype: The personnel number may not be valid for the specific infotype being accessed.
  
  Solutions:
  
  Verify Personnel Number: Double-check the personnel number for any typographical errors. Ensure that it is entered correctly.
  Check Personnel Status: Use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check if the personnel number exists and is active.
  Review Data Migration: If the error occurred after a data migration, verify that all personnel numbers were migrated correctly and that there are no missing records.
  Check Authorizations: Ensure that the user has the necessary authorizations to access the personnel data. This can be checked with the security team or by reviewing user roles.
  Consult with HR Team: If the personnel number is supposed to be valid, consult with the HR team to confirm its status and any changes that may have occurred.
  Use Correct Infotype: Ensure that the personnel number is being accessed in the correct context or infotype.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20, PA30, and PA40 (for personnel actions).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for the HCM module to understand how personnel numbers are managed and any specific requirements for their validity.
  
  If the issue persists after trying the above solutions, it may be necessary to involve your SAP support team or consult with SAP support for further assistance.