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Message type: E = Error
Message class: 3L - HR: Messages for Mexico
Message number: 384
Message text: There is already another Infonavit loan for the period & to &
Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.
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3L384
- There is already another Infonavit loan for the period & to & ?The SAP error message 3L384 indicates that there is an issue related to Infonavit loans in the system. Specifically, it means that there is already an existing Infonavit loan recorded for the specified period, which prevents the creation of a new loan entry for the same timeframe.
Cause:
- Duplicate Loan Entry: The error typically arises when an attempt is made to create a new Infonavit loan for an employee who already has an active loan for the same period.
- Incorrect Data Entry: There may be a mistake in the data being entered, such as incorrect dates or employee information.
- System Configuration: The system may not be configured to allow multiple loans for the same period, which is a common policy in many organizations.
Solution:
- Check Existing Loans: Review the employee's loan records to confirm if there is indeed an existing Infonavit loan for the specified period. This can usually be done through the HR module in SAP.
- Adjust Dates: If the new loan is intended to cover a different period, ensure that the dates entered do not overlap with existing loans.
- Modify Loan Details: If the new loan is meant to replace or modify an existing loan, consider updating the existing loan record instead of creating a new one.
- Consult with HR/Finance: If you are unsure about the loan records or the policies regarding Infonavit loans, consult with your HR or finance department for guidance.
- System Configuration Review: If the issue persists and you believe it should allow multiple loans, consult with your SAP administrator or technical team to review the system configuration and policies regarding Infonavit loans.
Related Information:
By following these steps, you should be able to resolve the error message 3L384 and manage Infonavit loans effectively within the SAP system.
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