How To Fix 3I165 - You are only allowed to choose one discount type

SAP Error Message - Details

• Message type: E = Error

• Message class: 3I - HR-PT: Messages for Portugal

• Message number: 165

• Message text: You are only allowed to choose one discount type

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3I165 - You are only allowed to choose one discount type ?

  The SAP error message 3I165, "You are only allowed to choose one discount type," typically occurs in the context of sales order processing or pricing conditions in SAP. This error indicates that the system has detected multiple discount types being applied to a transaction where only one is permitted.
  Cause:
  
  Multiple Discount Types: The primary cause of this error is that the user is trying to apply more than one discount type to a sales order or pricing condition. This could happen if the pricing procedure is set up to allow only one discount type, but the user selects multiple discounts.
  Configuration Settings: The configuration of the pricing procedure in SAP may restrict the use of multiple discount types. This is often defined in the pricing condition records or the pricing procedure itself.
  Custom Logic: There may be custom logic or user exits that enforce this restriction based on business rules.
  
  Solution:
  
  Review Selected Discounts: Check the discounts that have been selected for the sales order or pricing condition. Ensure that only one discount type is selected.
  Adjust Pricing Procedure: If the business requirement allows for multiple discounts, you may need to adjust the pricing procedure configuration in SAP. This involves:
  
  Navigating to the SPRO transaction.
  Going to the path: Sales and Distribution > Basic Functions > Pricing > Pricing Control > Define Pricing Procedures.
  Reviewing the configuration to see if it can be modified to allow multiple discounts.
  
  
  Consult Documentation: Review any documentation related to the pricing procedure and discount types to understand the intended use and restrictions.
  User Training: Ensure that users are trained on the correct selection of discount types to avoid this error in the future.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this error or provide additional guidance on configuring discount types.
  Transaction Codes: Familiarize yourself with transaction codes like VK11 (Create Condition) and VK12 (Change Condition) to manage pricing conditions effectively.
  Testing: After making any changes, conduct thorough testing to ensure that the pricing procedure behaves as expected and that the error does not recur.
  
  If the issue persists after following these steps, it may be beneficial to consult with an SAP functional consultant or your organization's SAP support team for further assistance.