How To Fix 3G267 - The following documents contain neither lines nor messages: &1 &2

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 267

• Message text: The following documents contain neither lines nor messages: &1 &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 3G267 - The following documents contain neither lines nor messages: &1 &2 ?

  The SAP error message 3G267, which states "The following documents contain neither lines nor messages: &1 &2," typically occurs in the context of document processing, such as when trying to display or process documents in SAP that do not have any line items or messages associated with them.
  Cause:
  
  Empty Documents: The most common cause of this error is that the documents referenced (identified by &1 and &2) are empty, meaning they do not contain any line items or messages.
  Incorrect Document Number: The document numbers provided may be incorrect or do not exist in the system.
  Data Deletion: The documents may have been deleted or archived, leading to the absence of line items or messages.
  System Configuration: There may be issues with the configuration of the document types or the way documents are processed in the system.
  
  Solution:
  
  Check Document Existence: Verify that the document numbers provided in the error message actually exist in the system. You can do this by using transaction codes like FB03 (Display Document) or ME23N (Display Purchase Order) depending on the document type.
  Review Document Content: If the documents exist, check if they have been populated with line items or messages. If they are indeed empty, you may need to create or modify the documents to include the necessary information.
  Correct Document Numbers: Ensure that the document numbers you are trying to access are correct. If you are using a program or report to generate these numbers, check for any logic errors.
  Consult with IT Support: If you suspect that the documents should contain data but do not, consult with your IT support team or SAP Basis team to investigate further. They may need to check for any data integrity issues or system errors.
  Review Configuration: If this error occurs frequently, it may be worth reviewing the configuration settings related to document processing in your SAP system.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for document management, such as FB03, ME23N, VA03, etc.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation or user manuals related to the specific module you are working with (e.g., Finance, Materials Management) for more context on document handling.
  
  If the issue persists after following these steps, it may be necessary to escalate the problem to SAP support for further assistance.