How To Fix 3G173 - Internal error for personnel number &1: no index line found

SAP Error Message - Details

• Message type: E = Error

• Message class: 3G - Payroll: International

• Message number: 173

• Message text: Internal error for personnel number &1: no index line found

What causes this issue?

An internal error occurred in report RPCIPE00, when determining the
for-period of the posting items. No index line was found for index
entry <(>&<)>2 for the personnel number <(>&<)>1. It is subsequently
not possible to determine the for-period information.

System Response

The program run is cancelled.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 3G173 - Internal error for personnel number &1: no index line found ?

  The SAP error message 3G173 indicates an internal error related to a personnel number, specifically stating that "no index line found." This error typically arises in the context of HR (Human Resources) modules when the system is unable to locate the necessary index data for a specific personnel number.
  Cause:
  
  Data Corruption: The index data for the personnel number may be corrupted or missing.
  Database Issues: There could be issues with the database that prevent the system from accessing the required index.
  Configuration Issues: Incorrect configuration settings in the HR module may lead to this error.
  System Updates: If there have been recent updates or changes to the system, it may have affected the indexing of personnel data.
  
  Solution:
  
  Check Data Consistency: Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables for the personnel number in question. Ensure that the data is consistent and complete.
  Rebuild Index: If the index is indeed missing or corrupted, you may need to rebuild it. This can often be done through specific SAP transactions or programs designed for data maintenance.
  Database Check: Perform a database consistency check to identify any underlying issues. This may require the assistance of your database administrator.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, it may be necessary to contact SAP Support for further assistance. Provide them with the error details and any steps you have already taken.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PA20 (Display HR Master Data) and PA30 (Maintain HR Master Data) to view and manage personnel data.
  HR Tables: Understand the key HR tables involved, such as PA0001 (Organizational Assignment), PA0002 (Personal Data), and PA0003 (Payroll Status).
  System Logs: Check system logs (transaction SM21) for any additional error messages or warnings that may provide more context about the issue.
  
  By following these steps, you should be able to diagnose and potentially resolve the error message 3G173 in SAP.