How To Fix 37621 - Icon & unknown. Icon name not changed

SAP Error Message - Details

• Message type: E = Error

• Message class: 37 - Screen Painter

• Message number: 621

• Message text: Icon & unknown. Icon name not changed

What causes this issue?

The system does not contain an icon with the specified name.

System Response

The existing icon name remains unchanged.

How to fix this error?

Change the icon name, or choose one from the list of icons permitted
for the current element. To display the list, choose the "Icon"
function in the layout editor, attribute window, or element list.
Note: For a complete list of icons, you can use Transaction ICON.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 37621 - Icon & unknown. Icon name not changed ?

  The SAP error message "37621 Icon & unknown. Icon name not changed" typically occurs when there is an issue with the icon name or the icon itself in the SAP system. This error can arise in various contexts, such as when trying to change or update an icon in a SAP GUI or when working with SAP Fiori applications.
  Cause:
  
  Invalid Icon Name: The icon name you are trying to use may not exist in the system or may be incorrectly specified.
  Icon Not Found: The system cannot locate the icon file or resource associated with the specified name.
  Authorization Issues: You may not have the necessary permissions to change or update the icon.
  Technical Issues: There could be a technical glitch or inconsistency in the system that is preventing the icon from being updated.
  
  Solution:
  
  Check Icon Name: Verify that the icon name you are trying to use is correct and exists in the system. You can check the available icons in the SAP GUI or Fiori library.
  Use Standard Icons: If you are using a custom icon, consider switching to a standard icon provided by SAP to see if the issue persists.
  Check Authorizations: Ensure that you have the necessary authorizations to change icons in the system. You may need to consult with your SAP security team.
  Clear Cache: Sometimes, clearing the cache of the SAP GUI or the browser (for Fiori) can resolve display issues related to icons.
  System Restart: If the issue persists, consider restarting the SAP system or the relevant application server to clear any temporary glitches.
  Consult Documentation: Refer to SAP documentation or notes related to the specific version of SAP you are using for any known issues or patches.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any specific fixes or updates related to this error message. You can search for the error number in the SAP Support Portal.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found.
  SAP Support: If the problem continues and is critical, consider reaching out to SAP Support for assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SAP error message 37621.