How To Fix 31005 - Service category: entry & not in table T362

SAP Error Message - Details

• Message type: E = Error

• Message class: 31 - Message Processing: IDoc Service Master Record

• Message number: 005

• Message text: Service category: entry & not in table T362

Self-Explanatory Message

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To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 31005 - Service category: entry & not in table T362 ?

  The SAP error message "31005 Service category: entry & not in table T362" typically occurs when there is an issue related to service categories in the SAP system. This error indicates that the service category you are trying to use is not defined in the system's configuration table T362.
  Cause:
  
  Missing Entry in T362: The service category you are trying to use does not exist in the T362 table, which is used to define service categories in SAP.
  Incorrect Configuration: The service category may have been deleted or not properly configured in the system.
  Data Entry Error: There might be a typo or incorrect entry when trying to reference the service category.
  
  Solution:
  
  
  Check Table T362:
  
  Go to transaction code SE11 (Data Dictionary) or SE16 (Data Browser).
  Enter the table name T362 and check if the service category you are trying to use is listed.
  If it is not present, you will need to create a new entry.
  
  
  
  Create/Update Service Category:
  
  If the service category is missing, you can create a new entry in T362.
  Use transaction code OIK1 (for creating service categories) or OIK2 (for changing service categories) to add or modify the service category.
  
  
  
  Verify Configuration:
  
  Ensure that the service category is correctly configured and that all necessary fields are filled out.
  Check if there are any dependencies or related configurations that need to be addressed.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources for guidance on service categories and their configuration.
  
  
  
  Contact SAP Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support for assistance.
  
  
  
  Related Information:
  
  Table T362: This table contains the definitions of service categories used in various SAP modules, particularly in the context of service management and procurement.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as OIK1, OIK2, SE11, and SE16 for managing service categories and checking table entries.
  User Authorization: Ensure that you have the necessary authorizations to make changes to configuration tables and service categories.
  
  By following these steps, you should be able to resolve the error message and ensure that the service category is correctly defined in your SAP system.