How To Fix 30011 - Master record & for reference does not exist


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 30 - Service Master: Basic Data

  • Message number: 011

  • Message text: Master record & for reference does not exist

  • Show details Hide details
  • What causes this issue?

    You wish to create a master record with reference to another master
    record.

    System Response

    The master record that you wish to use for referencing purposes does
    not exist in the database.

    How to fix this error?

    Please choose an existing master record as reference.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 30011 - Master record & for reference does not exist ?

    The SAP error message "30011 - Master record & for reference does not exist" typically occurs when you are trying to perform an operation that requires a master record (such as a vendor, customer, material, etc.) that has not been created or is not available in the system. This error can arise in various contexts, such as during the creation of purchase orders, sales orders, or when trying to access certain data.

    Causes:

    1. Missing Master Data: The most common cause is that the required master data (e.g., vendor, customer, material) has not been created in the system.
    2. Incorrect Reference: The reference you are trying to use may be incorrect or misspelled.
    3. Data Deletion: The master record may have been deleted or marked for deletion.
    4. Authorization Issues: The user may not have the necessary authorizations to access the master record.
    5. Data Synchronization Issues: In cases where data is replicated from another system, there may be synchronization issues.

    Solutions:

    1. Create the Missing Master Record:

      • If the master record does not exist, create it using the appropriate transaction (e.g., XK01 for vendors, FD01 for customers, MM01 for materials).
    2. Check for Typos:

      • Verify that the reference number you are using is correct and does not contain any typographical errors.
    3. Check Deletion Flags:

      • If the master record exists but is not accessible, check if it has been marked for deletion. You can do this by using the relevant transaction to view the record and checking its status.
    4. Authorization Check:

      • Ensure that the user has the necessary authorizations to access the master data. This may involve checking roles and permissions in the user profile.
    5. Data Replication:

      • If the data is supposed to be replicated from another system, check the replication process to ensure that it has completed successfully.
    6. Consult with IT Support:

      • If you are unable to resolve the issue, consult with your SAP support team or IT department for further assistance.

    Related Information:

    • Transaction Codes: Familiarize yourself with the relevant transaction codes for creating and managing master data in SAP.
    • SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
    • Documentation: Review SAP documentation for the specific module you are working with to understand the requirements for master data.

    By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.

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