How To Fix 2L403 - System &1, client &2 is unknown in LIS


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 2L - Landscape Infrastructure Server

  • Message number: 403

  • Message text: System &1, client &2 is unknown in LIS

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 2L403 - System &1, client &2 is unknown in LIS ?

    The SAP error message 2L403 indicates that the system and client specified in the Logistics Information System (LIS) are unknown. This typically occurs when there is an issue with the configuration or data setup in the LIS environment.

    Cause:

    1. Incorrect System/Client Configuration: The specified system or client does not exist in the SAP landscape or is not properly configured.
    2. Data Inconsistency: There may be inconsistencies in the data that are causing the system to not recognize the specified client.
    3. Authorization Issues: The user may not have the necessary authorizations to access the specified client or system.
    4. Transport Issues: If the configuration was recently transported from another system, it may not have been set up correctly in the target system.

    Solution:

    1. Check System and Client Configuration:

      • Verify that the system and client specified in the error message are correctly configured in the SAP system.
      • Use transaction SCC4 to check the client settings and ensure that the client exists and is active.
    2. Review LIS Configuration:

      • Go to transaction LB01 (LIS: Maintain Info Structures) and check if the info structures are correctly set up for the specified client.
      • Ensure that the necessary data is available for the info structures you are trying to access.
    3. Check User Authorizations:

      • Ensure that the user has the necessary authorizations to access the specified client. You can check this using transaction SU53 after the error occurs to see if there are any authorization issues.
    4. Data Consistency Check:

      • Run consistency checks for the LIS data using transaction LBWQ (Queue Management) to ensure that there are no inconsistencies in the data.
    5. Transport Issues:

      • If the configuration was recently transported, check the transport logs to ensure that all necessary objects were transported correctly.
      • If needed, re-transport the configuration or manually adjust the settings in the target system.
    6. Consult SAP Notes:

      • Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.

    Related Information:

    • Transaction Codes:
      • SCC4: Client Administration
      • LB01: Maintain Info Structures
      • LBWQ: Queue Management
      • SU53: Authorization Check
    • SAP Documentation: Refer to the official SAP documentation for LIS and info structures for more detailed information on configuration and troubleshooting.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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