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Message type: E = Error
Message class: 29 - Bills of Material
Message number: 785
Message text: BOM for customer order item & & was changed
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29785
- BOM for customer order item & & was changed ?The SAP error message "29785 BOM for customer order item & & was changed" typically indicates that there has been a change in the Bill of Materials (BOM) associated with a customer order item. This can occur in various scenarios, such as when the BOM is modified after the order has been created, leading to inconsistencies or conflicts in the order processing.
Cause:
- BOM Change: The BOM for the material linked to the customer order has been changed after the order was created. This could be due to updates in the product structure, changes in components, or modifications in the production process.
- Order Status: The order may be in a status that does not allow for automatic updates or adjustments based on BOM changes.
- Configuration Issues: There may be issues with how the BOM is configured in relation to the customer order.
Solution:
- Review BOM Changes: Check the change logs for the BOM to understand what modifications were made. This can help identify if the changes are valid and necessary.
- Reprocess the Order: Depending on the business process, you may need to reprocess the customer order. This could involve:
- Deleting the existing order and creating a new one.
- Updating the order to reflect the new BOM.
- Check Order Status: Ensure that the order is in a status that allows for updates. If it is locked or in a completed status, you may need to change its status or consult with your SAP administrator.
- Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for handling BOM changes in relation to customer orders.
- User Authorization: Ensure that you have the necessary permissions to make changes to the BOM or the customer order.
Related Information:
By following these steps, you should be able to address the error message and ensure that your customer orders are processed correctly in relation to the BOM changes.
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