How To Fix 29780 - Sales order & is locked


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 29 - Bills of Material

  • Message number: 780

  • Message text: Sales order & is locked

  • Show details Hide details
  • What causes this issue?

    You want to edit a BOM for sales document &V1&. However, one of the
    following situations triggered this error message:
    You are already editing the sales document in another session.
    Another user is currently editing the sales document.
    Another user has just been editing the sales document, but the system
    has not yet updated the sales document.

    How to fix this error?

    Try again later.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message 29780 - Sales order & is locked ?

    The SAP error message "29780 Sales order & is locked" typically indicates that the sales order you are trying to access or modify is currently locked by another user or process. This can happen for various reasons, such as:

    Causes:

    1. User Lock: Another user is currently editing the sales order.
    2. Background Job: A background job is processing the sales order, which can temporarily lock it.
    3. Transaction Lock: The sales order is being processed in a transaction that has not yet been completed.
    4. System Lock: The system may have a lock due to a previous error or an incomplete transaction.

    Solutions:

    1. Wait and Retry: If another user is editing the sales order, you may need to wait until they finish and then try again.
    2. Check Lock Entries: Use transaction code SM12 to check for lock entries. You can see which user or process is holding the lock on the sales order.
      • If you have the necessary authorizations, you can delete the lock entry, but be cautious as this may disrupt the other user's work.
    3. Check Background Jobs: Use transaction code SM37 to check if there are any background jobs that might be processing the sales order. If a job is running, you may need to wait for it to complete.
    4. Transaction Monitoring: If you suspect that a transaction is stuck, you can use transaction code SM21 to check the system log for any errors or issues that might be causing the lock.
    5. Contact Support: If the issue persists and you cannot identify the cause, it may be necessary to contact your SAP support team for further assistance.

    Related Information:

    • Lock Mechanism: SAP uses a locking mechanism to prevent data inconsistencies. When a user or process accesses a record, it locks that record to ensure that no other user can make changes until the lock is released.
    • User Authorizations: Ensure that you have the necessary authorizations to view or modify the sales order.
    • Transaction Codes: Familiarize yourself with relevant transaction codes such as VA02 (Change Sales Order), VA03 (Display Sales Order), SM12 (Display and Delete Lock Entries), and SM37 (Job Monitoring).

    By following these steps, you should be able to identify the cause of the lock and take appropriate action to resolve the issue.

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