How To Fix 28711 - Total: &1 / New: &2 / Deleted: &3

SAP Error Message - Details

• Message type: E = Error

• Message class: 28 - Configuration

• Message number: 711

• Message text: Total: &1 / New: &2 / Deleted: &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 28711 - Total: &1 / New: &2 / Deleted: &3 ?

  The SAP error message 28711 typically relates to issues encountered during data processing, particularly in the context of data uploads or changes in the system. The message format indicates that there are totals for records processed, with specific counts for new records, deleted records, and possibly updated records.
  Cause:
  The error message 28711 can occur due to several reasons, including:
  
  Data Integrity Issues: The data being processed may not meet the required integrity constraints, leading to failures in creating or updating records.
  Authorization Problems: The user may not have the necessary permissions to perform the actions on the records.
  Configuration Errors: There may be issues with the configuration of the data processing logic or the underlying data model.
  Batch Processing Limits: If the operation involves batch processing, it may exceed the limits set for the number of records processed in a single transaction.
  System Performance: High system load or performance issues may lead to timeouts or failures in processing.
  
  Solution:
  To resolve the error message 28711, consider the following steps:
  
  Check Data Validity: Review the data being processed to ensure it adheres to the required formats and integrity constraints.
  Review Authorizations: Ensure that the user executing the operation has the necessary authorizations to create, update, or delete records.
  Examine Configuration: Check the configuration settings related to the data processing to ensure they are correctly set up.
  Batch Size Adjustment: If applicable, reduce the batch size of the records being processed to see if that resolves the issue.
  System Monitoring: Monitor system performance and check for any ongoing issues that may affect processing. This may include checking for locks, long-running transactions, or system resource constraints.
  Consult Logs: Review application logs or transaction logs for more detailed error messages that can provide additional context on the failure.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as ST22 (Dump Analysis), SM21 (System Log), or SLG1 (Application Log).
  Documentation: Review SAP documentation related to the specific module or functionality you are working with, as it may provide insights into common pitfalls and best practices.
  
  If the issue persists after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.