How To Fix 28662 - Deleted: all pricing factors for all object instances

SAP Error Message - Details

• Message type: E = Error

• Message class: 28 - Configuration

• Message number: 662

• Message text: Deleted: all pricing factors for all object instances

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message 28662 - Deleted: all pricing factors for all object instances ?

  The SAP error message "28662 Deleted: all pricing factors for all object instances" typically occurs in the context of pricing and condition records in SAP, particularly when dealing with pricing procedures, condition types, or condition records in the Sales and Distribution (SD) module or the Materials Management (MM) module.
  Cause:
  This error message indicates that the system has deleted all pricing factors for the specified object instances. This can happen due to several reasons, including:
  
  Data Deletion: The pricing conditions or records that were previously set up have been deleted, either manually or through a batch job.
  Configuration Changes: Changes in the pricing procedure or condition types that affect how pricing is calculated can lead to this error if the necessary condition records are not maintained.
  Master Data Issues: Missing or incorrect master data (like customer master, material master, etc.) can lead to the inability to find the necessary pricing conditions.
  Transport Issues: If changes were transported from one environment to another (e.g., from development to production) and the necessary condition records were not included, this error may occur.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Condition Records: Verify if the necessary condition records exist for the pricing procedure you are using. You can do this using transaction codes like VK13 (Display Condition) or VK11 (Create Condition).
  
  
  Review Pricing Procedure: Ensure that the pricing procedure assigned to the sales document or purchase order is correctly configured and that all required condition types are included.
  
  
  Check Master Data: Ensure that the relevant master data (customer, material, etc.) is correctly maintained and that there are no missing entries that could affect pricing.
  
  
  Recreate Deleted Records: If condition records were deleted, you may need to recreate them using the appropriate transaction codes.
  
  
  Transport Check: If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included in the transport request.
  
  
  Consult Documentation: Review SAP documentation or notes related to pricing and condition records for any specific guidance or known issues.
  
  
  Debugging: If the issue persists, consider debugging the pricing procedure to identify where the deletion is occurring.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as VK11, VK12, VK13 for condition records, and V/08 for pricing procedures.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  SAP Community: Engage with the SAP Community forums for insights from other users who may have encountered similar issues.
  
  If the problem continues after following these steps, it may be beneficial to consult with your SAP support team or a consultant who specializes in SAP SD/MM pricing.