How To Fix 27038 - Converting CUOBJ & to external instance number


SAP Error Message - Details

  • Message type: E = Error

  • Message class: 27 - API-specific configuration/master data messages

  • Message number: 038

  • Message text: Converting CUOBJ & to external instance number

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



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    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

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Smart SAP Assistant

  • What is the cause and solution for SAP error message 27038 - Converting CUOBJ & to external instance number ?

    The SAP error message 27038, which states "Converting CUOBJ & to external instance number," typically occurs in the context of SAP's system landscape management, particularly when dealing with the configuration of instances and their corresponding object identifiers (CUOBJ).

    Cause:

    This error can arise due to several reasons, including:

    1. Incorrect Configuration: The configuration of the system landscape may be incorrect, leading to issues in mapping internal object identifiers (CUOBJ) to external instance numbers.
    2. Missing or Inconsistent Data: There may be missing or inconsistent data in the system tables that manage instance information.
    3. Transport Issues: If there are issues with transport requests that involve changes to instance configurations, this can lead to discrepancies.
    4. System Upgrades or Migrations: Changes in system versions or migrations can sometimes lead to inconsistencies in how instances are recognized.

    Solution:

    To resolve this error, you can take the following steps:

    1. Check Configuration: Review the configuration settings in the SAP system to ensure that all instances are correctly defined and that there are no discrepancies in the CUOBJ mappings.
    2. Consistency Check: Run consistency checks on the relevant tables (e.g., TMS tables) to identify any inconsistencies or missing entries.
    3. Transport Management System (TMS): If the error is related to transport issues, check the transport logs for any errors and ensure that all transport requests have been properly imported.
    4. System Logs: Review system logs (transaction SM21) for any related errors or warnings that could provide more context on the issue.
    5. SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide patches or updates that could resolve the issue.
    6. Consult Documentation: Refer to the official SAP documentation for guidance on instance management and configuration.

    Related Information:

    • Transaction Codes: You may find it useful to use transaction codes like SICF (for service configuration) or SM51 (to view instances) to gather more information about the system's configuration.
    • SAP Community: Engaging with the SAP Community forums can provide insights from other users who may have encountered similar issues.
    • SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, especially if it is impacting production systems.

    By following these steps, you should be able to diagnose and resolve the error message 27038 effectively.

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