How To Fix 27021 - Reading status of instance &

SAP Error Message - Details

• Message type: E = Error

• Message class: 27 - API-specific configuration/master data messages

• Message number: 021

• Message text: Reading status of instance &

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message 27021 - Reading status of instance & ?

  The SAP error message 27021, which states "Reading status of instance &," typically occurs when there is an issue with the SAP system's ability to read the status of a specific instance, such as a background job or a process. This error can arise due to various reasons, including:
  Causes:
  
  Instance Not Available: The instance you are trying to read the status for may not be available or may have been terminated.
  Authorization Issues: The user may not have the necessary authorizations to access the instance status.
  System Configuration: There may be configuration issues within the SAP system that prevent it from accessing the instance.
  Database Issues: Problems with the database or connectivity issues can also lead to this error.
  Job Scheduling Issues: If the instance is related to a background job, it may not be scheduled correctly or may have failed.
  
  Solutions:
  
  Check Instance Availability: Verify that the instance you are trying to access is currently running and available. You can do this by checking the instance status in the SAP system.
  Review Authorizations: Ensure that the user has the necessary authorizations to view the instance status. You may need to consult with your SAP security team to verify this.
  System Configuration: Review the system configuration settings to ensure that everything is set up correctly. This may involve checking the instance settings in transaction codes like SM51 (for instances) or SM37 (for job monitoring).
  Database Connectivity: Check for any database connectivity issues. Ensure that the database is up and running and that there are no network issues affecting connectivity.
  Job Monitoring: If the error is related to a background job, check the job logs in transaction SM37 to see if there are any errors or issues reported for that job.
  Restart Instance: If the instance is not responding, consider restarting it if possible. This may resolve temporary issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SM37: For monitoring background jobs.
  SM51: For checking the status of application servers.
  SM21: For reviewing system logs.
  
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  System Logs: Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after trying the above solutions, it may be necessary to engage SAP support for further assistance.