How To Fix 26358 - Signatures have been initiated using CJ Package

SAP Error Message - Details

• Message type: E = Error

• Message class: 26 - Dokumentenverwaltung

• Message number: 358

• Message text: Signatures have been initiated using CJ Package

What causes this issue?

For this Document Info Record (DIR) there are signatures that have been
initiated using the old package CJ. Therefore, it is not possible to
sign this DIR using the package DS in PLM Web UI.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 26358 - Signatures have been initiated using CJ Package ?

  The SAP error message 26358, which states "Signatures have been initiated using CJ Package," typically relates to issues with the signature process in the context of SAP's Contract Management or Project Management modules, particularly when dealing with CJ (Project) packages.
  Cause:
  
  Incomplete Signature Process: The error may occur if the signature process has not been completed properly or if there are pending signatures that need to be addressed.
  Configuration Issues: There may be configuration issues in the system related to the signature process or the CJ package settings.
  Authorization Problems: Users may not have the necessary authorizations to complete the signature process.
  System Bugs or Glitches: Occasionally, this error can arise from bugs or glitches in the SAP system.
  
  Solution:
  
  Check Signature Status: Verify the status of the signatures associated with the CJ package. Ensure that all required signatures have been completed.
  Review Configuration: Check the configuration settings for the signature process in the SAP system. Ensure that all necessary parameters are correctly set up.
  User Authorizations: Ensure that the user attempting to initiate or complete the signature process has the appropriate authorizations. This may involve checking roles and permissions in the SAP system.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling signature processes in the context of CJ packages.
  System Logs: Check system logs for any additional error messages or warnings that may provide more context about the issue.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may provide patches or updates if the issue is related to a known bug.
  
  Related Information:
  
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  Training and Documentation: Ensure that users involved in the signature process are adequately trained and have access to relevant documentation.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.