How To Fix 25185 - An error has occurred when the distribution order was being created

SAP Error Message - Details

• Message type: E = Error

• Message class: 25 - DDS: document distribution (DMS)

• Message number: 185

• Message text: An error has occurred when the distribution order was being created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message 25185 - An error has occurred when the distribution order was being created ?

  The SAP error message 25185, which states "An error has occurred when the distribution order was being created," typically occurs during the process of creating a distribution order in the SAP system. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Possible Causes:
  
  
  Configuration Issues: Incorrect configuration settings in the distribution order process can lead to this error. This includes settings related to the distribution model, master data, or organizational units.
  
  
  Master Data Problems: Missing or incorrect master data (such as material master, vendor master, or customer master) can cause issues when creating distribution orders.
  
  
  Authorization Issues: The user may not have the necessary authorizations to create distribution orders, leading to this error.
  
  
  System Bugs or Inconsistencies: There may be bugs in the SAP system or inconsistencies in the database that can trigger this error.
  
  
  Data Validation Errors: If the data being entered does not meet the validation rules set in the system, it can result in this error.
  
  
  Solutions:
  
  
  Check Configuration: Review the configuration settings related to distribution orders in the SAP system. Ensure that all necessary settings are correctly configured.
  
  
  Verify Master Data: Check the relevant master data for completeness and accuracy. Ensure that all required fields are filled and that the data is consistent.
  
  
  Review Authorizations: Ensure that the user attempting to create the distribution order has the necessary authorizations. This can be checked in the user roles and profiles.
  
  
  Analyze Error Logs: Use transaction codes like SLG1 (Application Log) to check for detailed error logs that can provide more context about the issue.
  
  
  Consult SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address known issues related to this error message.
  
  
  Test in a Development Environment: If possible, replicate the issue in a development or test environment to identify the root cause without affecting production data.
  
  
  Contact SAP Support: If the issue persists and cannot be resolved through the above steps, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ME21N (Create Purchase Order), ME22N (Change Purchase Order), and others that may be involved in the distribution order process.
  Documentation: Review SAP documentation related to distribution orders and the specific module you are working with (e.g., SAP MM, SAP SD).
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By systematically addressing the potential causes and following the suggested solutions, you should be able to resolve the error message 25185 in SAP.