How To Fix 25145 - REcipient does not support distribution type &

SAP Error Message - Details

• Message type: E = Error

• Message class: 25 - DDS: document distribution (DMS)

• Message number: 145

• Message text: REcipient does not support distribution type &

What causes this issue?

You cannot use this distribution type for the recipient.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Perform one of the following:
Choose a different distribution type.
For this recipient, maintain the communication type defined for this
distribution type.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message 25145 - REcipient does not support distribution type & ?

  The SAP error message 25145, which states "Recipient does not support distribution type &," typically occurs in the context of SAP's distribution and messaging functionalities, such as when using SAP Business Workflow or SAP Business Communication.
  Cause:
  This error message indicates that the recipient (which could be a user, group, or system) does not support the specified distribution type. Distribution types can refer to various methods of communication or notification, such as email, SAP Business Workplace, or other messaging systems. The error can arise due to several reasons:
  
  Incorrect Distribution Type: The distribution type specified in the workflow or communication settings may not be valid for the recipient.
  Recipient Configuration: The recipient may not be configured to receive messages via the specified distribution type. For example, a user may not have an email address set up if the distribution type is email.
  User Status: The recipient's user status may be inactive or not properly set up to receive messages.
  System Settings: There may be system-wide settings that restrict certain distribution types for specific users or groups.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Distribution Type: Verify that the distribution type being used is appropriate for the recipient. Ensure that it is a valid type that the recipient can support.
  
  
  Review Recipient Configuration:
  
  Go to the recipient's user profile in SAP and check the communication settings.
  Ensure that the recipient has the necessary configuration for the distribution type (e.g., email address for email notifications).
  
  
  
  User Status: Ensure that the recipient's user account is active and properly configured. Check if the user is locked or inactive.
  
  
  System Settings: Review any system-wide settings or restrictions that may affect the distribution types available to the recipient. This may involve checking configuration settings in transaction codes like SO10 (for text elements) or SU01 (for user maintenance).
  
  
  Testing: After making the necessary adjustments, test the workflow or communication process again to see if the error persists.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SU01 (User Maintenance), SO10 (Text Elements), and SWI1 (Work Item Selection) to manage users and workflows.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP's support portal can provide additional insights and solutions.
  Documentation: Review SAP documentation related to workflows and distribution types to understand the configurations and requirements better.
  
  If the issue persists after following these steps, consider reaching out to your SAP Basis or technical support team for further assistance.